// Knowledge management for operating companies
Important answers live in someone's head, an old Slack thread, or a folder no one updates. We organize what your team already knows into one source of truth — so new hires ramp faster, AI tools give real answers, and critical know-how doesn't leave when people do.
No pitch. We map where your knowledge is leaking and what it's costing you.
// 15 yrs · knowledge work across
There's no central place to learn how your company actually works, so onboarding drags and tenured staff get pulled into constant Slack triage.
Process lives in heads and inboxes. One resignation can cost weeks of rebuilding what someone already figured out.
Copilot, ChatGPT, and search are only as good as the documents you feed them. Messy inputs produce confident-sounding nonsense.
Pick the entry point that fits where you are. Most engagements start with an audit and grow from there.
A clear picture of where information lives, what's missing, and a 90-day plan to fix it.
We design and stand up the structure, rules, and documentation that make knowledge findable and reliable.
Clean, organized, permissioned content so AI tools (Copilot, ChatGPT, internal bots) give answers you can trust.
lost to time spent searching for information and recreating work that already exists. (IDC)
the average knowledge worker spends hunting for information instead of using it. (McKinsey)
is unique to the person doing the job — and walks out the door when they leave. (Panopto)
Free 30-min call to understand your situation and decide if there's a fit.
2–4 week deep look at your systems, people, and information flow.
We co-design the structure, rules, and tooling for your source of truth.
We build it with your team — using Agile sprints, not 80-page reports.
Governance and training so it stays alive after we're gone.
Three pillars we apply on every engagement. You don't need to memorize them — they just keep the work honest.
Design the structure: how knowledge is organized, named, tagged, and connected so people and AI can actually find it.
Decide what's authoritative, what's archived, and who owns it. Quality rules that keep your source of truth trustworthy.
Train teams, install governance, and integrate the system into daily work so it doesn't decay the moment we leave.
A 30-minute call where we map where your knowledge is leaking, what it's costing you in time and money, and the two or three highest-leverage fixes. No pitch, no obligation. You leave with notes you can use even if we never work together.
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